Bridal Services Terms and Conditions

updated 7th January 2026

 

Upon entering and signing this contract the client is hiring the service of makeup and/or hair service with Mandy To - Hair & Makeup Artist.  
  
Mandy To - Hair & Makeup Artist is not to be considered as an agent or employee of the client.  The parties involved are based on an independent contractor relationship which will be created by this contract. 
  
Responsibilities/Obligations 
  
Artist hired will and shall provide service(s) with reasonable care and skill as well as promptly on date and time agreed.  All products are to be provided by the makeup artist/stylist unless prior agreement was made under any special circumstances. 
  
If Artist hired cancels services booked in due to unforeseeable or unavoidable reason, then all payments shall be refunded to the client with the understanding that there will be no further liability with respect to the agreement. 
  
The client listed in this contract agrees to pay Fees in accordance with the payment provision.  Please refer to payment details of this contract for further information.  
  
It is the client’s responsibility to inform the artist regarding any sensitivities or allergies they may have to any types of cosmetics, products or treatments.  This also applies to any other parties that will be requiring service(s) performed.  The client agrees not to hold hired artists and her assistants responsible for any allergic reactions developed as a result of the makeup application and or hairstyling products used that may occur to the client and/or other parties involved. 
  

To help the wedding day run smoothly, all participants booked for services must arrive approximately 30 minutes before their scheduled time slot. This allows us to stay on track and ensures a calm, stress-free start to the day.

If someone arrives late, their service will be completed last and only if the schedule allows. Anyone receiving services elsewhere and not returning in time for their allocated slot may not be able to be accommodated if time does not permit.

Please note that the wedding day schedule is an estimate to keep the morning running efficiently and to ensure all services are completed without affecting any appointments booked after the wedding.

Therefore, it is the client’s responsibility to ensure all participants are on time. 
  
Artist/Stylist will ensure all services performed on the day of the appointment date is competent and the client is satisfied with the results (s) before leaving.  Problem(s) and any changes and/or dissatisfaction should be made clear to the artist/stylist before they leave the location/venue where service(s) are performed. 
  
For any potential scheduling conflicts (double booking), bookings will be adhered to the first to have come is the first to be served policy.  
  
Artist who is subject to unavailability in result to sickness, accidents, double booking and other reasons beyond artist's control.  Will provide support in finding a replacement or solution to help clients.  This includes contracting Covid-19. 
  
Any additional policies/regulations/guidelines will be provided to the client before confirmation of any booking is made.  These must also be adhered to before services can be performed. 
  
 
Booking Fee/Payments 
  
A booking fee payment of fifty dollars ($50) per person is payable to confirm and secure your wedding date and appointment.  For a bride only (single person) booking, a booking fee of $100 is payable to secure your wedding date and appointment. 

The booking fee for all wedding are outside of Perth Metro and Peel Region is calculated at Eighty dollars ($80) per person.
  
This booking fee is to be paid in cash at the end of the trial when the contract is signed or within 3 days after the wedding trial session.  If the booking is made well in advance, to secure your wedding date and time the booking fee will need to be paid in advance. 
  
By signing and submitting the contract you are entering into a formal agreement and booking fee payment must be paid otherwise no wedding date and appointment time is secured and confirmed. 
  
The initial amount owing (balance) shall be paid by either of the following options: Direct deposit into bank account specified no later than a week before the agreed date of service(s) or; Cash payment up front or by credit card upon arrival of the artist/stylist before any service(s) is to begin. 
  
The booking fee is non-refundable and non-transferrable if client chooses to cancel their wedding booking or if a member of the bridal party decides to cancel their time allocation.  
  
Full payment is required for any late attendants who miss their allocated appointment time or do not show up at their appointment time. 
  
An additional 50% surcharge applies to all service(s) on public holidays and an extra $50 per hour surcharge, per artist outside the time frame of 7:00am to 5:00pm. 
  
 
Travel/Parking Fee/Accommodation and Requirements 
  
Travel fee is applicable to all mobile job and will be quoted based on the location artist(s) needs to travel from their location to the client and will be in compliance to Australian Taxation Office travel rates.  Travel fees are subject to change at any time, in line with the Australian Taxation Office guidelines. New Travel Rate are released on 1st July of each financial year.
  
It is the client’s responsibility to reimburse all additional parking fees incurred on the day of the location of where the service(s) is performed. 
  
For all preparation locations that are to take place at a hotel, valet parking is to be organised and be paid for by the client. 
  
Expenses for destination locations (outside of Perth metro and Peel region) are to be paid for by the artist/stylist (s) by client and may include but not limited to airfare, hotel/Accomodation, transportation and meal. 
All accommodation provided for the artist(s) must not be below 4 stars. 
Destination weddings also includes any interstate or overseas locations. 
 
Cancellation Policy 
  
If for any personal reason or a change of mind and the booking is cancelled, the booking fee is forfeited and deemed as a cancellation fee.  The client will have no further liability to Mandy To - Hair & Makeup Artist hereunder.  Cancellation of wedding booking that is 28 days or less from the wedding date, will require full payment of service(s) booked in. 
 

Force Majeure/COVID-19 
Mandy To - Hair & Makeup Artist will not be liable in circumstances that are beyond control or unforeseen acts of God or of government and regulatory authorities.  Therefore, booking fees are non-refundable and non-transferrable under these situations and the cancellation policy will be adhered to. 
If the client contract Covid-19 and is subject/directed to isolate or quarantine and wedding is cancelled.  The booking fee is non-refundable and non-transferrable.  The owing balance (when cancellation is 28 days or less from the wedding date) will be waived, so long as the wedding is rebooked for a new date within 12 months. 
If the client chooses to postpone their wedding due to personal reasons, the booking fee is non-refundable and non-transferrable.  For circumstances where last minute lockdown are imposed by the State Government and the wedding is unable to proceed, remedy options out of good will are available under compliance with Australian Competition and Consumer Commission (ACCC) that credit/voucher or a postponement of service(s) can be offered within a reasonable time frame of 12 months that will provide the client efficient time to use the offer that had being accepted and agreed upon between both parties. The client is responsible for communicating with Mandy To - Hair & Makeup Artist if there are any circumstances that impact the booking made. 
  
Miscellaneous 
  
This contract represents all the terms and conditions agreed upon by the parties. The agreement of this contract sets forth the entire agreement between the parties and may not be amended except in writing when signed by both parties.